Morrison Hershfield

Collections Supervisor

3 weeks ago
Requisition #
2017 - 3656
# Positions


Exciting career opportunities exist within our diverse services and disciplines, including our Financial Services Department.  Your personal vision and goals will establish your opportunities and growth within Morrison Hershfield. We are currently seeking an experienced Collections Supervisor with a minimum of 5 years experience in the management and administration of a collections program.  Professional services industry experience is a major asset.  Reporting to the Director, Project Financial Services, this position will be located at our Markham office.  The Collections Supervisor will be accountable for a multi-location team providing support to all business units across North America.


Morrison Hershfield is committed to having an inclusive and diverse workforce, with recruitment free of discrimination, ensuring all candidates are given a fair opportunity for employment. We are committed to working with and providing reasonable accommodation to applicants with disabilities.





  • Continuously improve all aspects of the collections function and processes to improve cash flow and reduce receivables
  • Assist in the formulation of specific collection objectives and achievement of the same
  • Supervise and coordinate the activities of the collections and cash applications staff
  • Directly interact with selected clients in resolving receivables delinquencies
  • Contact clients to resolve cash application issues when required
  • Ensure compliance with company standards and applicable collection law
  • Work closely with Director, Project Financial Services to respond to collection concerns, and relay any and all accounts that require provision or write-off
  • Oversee and ensure timely maintenance of the Collections Status Report, write-off log, and quarterly AFDA reviews
  • Work with Morrison Hershfield’s Project Managers and Project Accountants to resolve issues in a timely, friendly manner
  • When required, perform credit reviews (Dun & Bradstreet) and provide comprehensive credit recommendations to ensure risk is minimized on new client accounts
  • Be a proactive business partner with external and internal customers, ensuring professional relationships are established and maintained
  • Ensure attention to customer service
  • Other duties as assigned/required





  • Minimum of 2 years of post-secondary education in accounting or business is preferred
  • At least 5 years in a leadership role
  • Minimum 5 years of progressive, successful experience in high volume corporate collections or accounts receivable  
  • Professional services industry experience is a major asset
  • Applicants must possess strong systems skills; solid collection, analytical and negotiating skills; effective oral and written communication skills; and a solid knowledge of commercial credit and collection laws
  • Proficient in utilizing a Windows environment, including the full suite of Microsoft office programs, namely, Word, Excel, Outlook, PowerPoint, and Adobe/Reader/Writer; experience with BST is an asset
  • This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel
  • Ideal applicant must enjoy working in a fast-paced environment and thrive under pressure
  • Incumbent must be multi-task oriented, organized, set priorities, meet deadlines and take pride in one’s work
  • Strong attention to detail, goal oriented
  • Commitment to excellent customer service




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